Shipping policy
SHIPPING POLICY
Effective as of May 25, 2026
1. Shipping Destinations
We ship to France, French overseas territories, European Union countries, and most international destinations. Available shipping destinations are displayed during checkout.
2. Order Processing
Orders are processed and shipped within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Times
Estimated delivery times are as follows:
- France: 6–10 business days
- French overseas territories: 7–12 business days
- European Union: 7–12 business days
- International: 10–20 business days
Please note that these delivery times are estimates and may vary depending on the carrier and destination.
4. Shipping Costs
Shipping costs are calculated based on the destination, package weight, and selected shipping method. The exact amount is displayed during checkout before payment.
Free shipping is available in France and across most European countries (excluding certain destinations).
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number, allowing you to monitor your shipment in real time.
6. Delivery Delays & Issues
If your order experiences a significant delay, please contact us at:
If a package is lost or damaged during transit, we will do our best to resolve the issue as quickly as possible.
7. Shipping Address
Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
august. cannot be held responsible for delivery issues resulting from an incorrect or incomplete shipping address.